Can I get a refund?

I am sorry but refunds are not possible due to the limited number of participants per course and in some instances, the material has already been prepaid.  I recommend that you Reschedule instead and select another date for the same topic. You will find this in the email confirmation you received with your booking.

Note: do not click on Cancel as this will remove your booking completely and you will not be refunded.

By |2021-02-27T18:42:30+01:00February 17, 2021||Comments Off on Can I get a refund?

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FAQ

How do I sign up for an eLearning or Coaching session?2021-02-20T14:22:18+01:00

Click on the Sign Up and Book Your Date button and you will see a list of dates and times for the session you have selected. Click on your choice, enter your payment details and you will receive an email notification with the Zoom link for the session. You can integrate this directly into your calendar.

When will I receive the material for the eLearning session?2021-02-27T18:31:43+01:00

After the session, you will receive an email with materials from the session. Please note that materials are for your express use only and are not to be shared. Thank you for respecting this.
What if I cannot make it to the session I booked?2021-02-27T18:40:35+01:00

I understand that priorities change and that you may not be able to attend on the date you booked. Just click on Reschedule in the email confirmation you received with your booking.

Note: do not click on Cancel as this will remove your booking completely and you will not be refunded.

What payment methods can I use?2021-02-20T14:21:49+01:00

You can pay with all major credit cards.
Can I get a receipt for my company or expenses?2021-02-28T12:26:33+01:00

Yes, once you pay, you will receive two receipts. One from Stripe confirming the payment and one from Aura Suriya which can be used as a tax invoice. If you need more details on your receipt, you can send me an email.
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