Privacy Policy2021-04-02T09:32:48+02:00

Privacy Policy

Effective Date: 31 March 2021

Aura Suriya Sàrl (“we”) is the company that controls the processing of your personal data on the website located at (“Site”).

We are committed to protecting your personal privacy.  This privacy policy explains the kinds of personal information that we collect on the Site, and how we use and protect it. It also tells you what to do if you do not want your personal information collected when you visit the Site, and how you can access, correct, delete or object to future use of personal information you have already provided.

  1. General

We respect your right to privacy and data protection and will always use personal information in a fair and trustworthy manner.  We operate our Site in accordance with applicable laws and with generally accepted principles governing data pr otection.

This Privacy Policy applies to information that we collect, hold and process about living individuals (“data”).  The following sections of this Privacy Policy describe the types of data we collect on the Site, the purposes for which we use those data, with whom we share them, and your rights with respect to your data. We also describe the measures we take to protect the security of the data we hold, how to contact us about our privacy practices, and how to exercise your rights.

  1. Personal Data we may collect, use and process

2.1. When you the following data will automatically be collected and stored on our servers or our partners’ servers:

    • the name of your Internet Service Provider,
    • your IP address,
    • the browser you use,
    • the operating system on the device used to access our Site,
    • the website that you were using to reach us,
    • the websites that you visit while you are with us,
    • any search terms you have been using to find our Site,
    • information on actions taken on our Site,
    • language preferences,
    • physical location,
    • dates and times of Site visits.

With the exception of the IP address, these data are not personal information, but collecting them may allow conclusions to be drawn about visitors to the Site.  We use these data for system administration, security, backup, technical support and for statistical purposes.

2.2. We will collect, store, and process the following kinds of data when you voluntarily provide us with them:

  • contact information (name, company name, postal address, email address, phone number)

2.2. When you visit our Site, we may use Cookies. For further information on the use of Cookies and similar means, please refer to our Cookie Statement.

  1. How we use personal data

Before we collect data from you, we will inform you how it will be used.  We will use, store, and process your data only for legitimate purposes.  These purposes may include:

  • providing you with information you have requested
  • helping you to use our Site
  • offering and providing you with eLearning and/or coaching services
  • managing your orders and invoices
  • communicating with you about, and administering your participation in, surveys, events, programs, webinars, service information, newsletters, promotions, and other offers
  • enabling you to see content on our Site, such as training materials and videos
  • responding to your enquiries and requests
  • registering and providing support for services purchased by you
  • processing claims we receive in connection with our services
  • operating, evaluating and improving our business (including developing new products and services; enhancing and improving our services; managing our communications; performing data analytics
  • performing accounting, auditing, billing reconciliation and collection activities and other internal functions
  • performing data analysis and processing (including market and consumer research, trend analysis, financial analysis, anonymisation, encryption and tokenisation of personal information)
  • protecting against, identifying, and preventing fraud and other criminal activity, claims and other liabilities; and
  • complying with and enforcing legal requirements, relevant industry standards and our policies.

In addition, we use information collected online through cookies and other automated means for purposes such as (i) customising your visits to our Site, (ii) delivering content (including advertising) tailored to your interests and the manner in which you browse our Site, and (iii) managing our business. For further information on the use of Cookies and similar means, please refer to our Cookie Statement.

We may use third party web analytics services on this Site, including Google Analytics. The providers of these services use technologies including cookies, web server logs and web beacons to help us analyse how visitors use our website. The information we collect in this way is disclosed to the service providers, who use the information to evaluate use of the Site. To learn more about Google Analytics and how to opt out, please visit

If we wish to use your personal information in other ways, we will first obtain your consent.

  1. Sharing of Personal Data

We do not disclose or share data we collect and hold about you, except as described here.

We may share your data with service providers who perform services on our behalf based on our instructions. We do not authorise these service providers to use or disclose any personal information except as necessary to perform services on our behalf and/or to comply with legal requirements.  Examples of these service providers include Stripe, which processes payments for us, Acuity (A Squarespace company), which provides our scheduling service, Zoom, which provides our videoconferencing platform, and which provides publishing services for the newsletter, and which provides hosting services

Service providers who need access to your data to provide services on our behalf are required to keep that information in confidence, provide adequate security measures, and to refrain from using the information for any other purpose.

If we need to disclose your data to any other third parties, we will do so only if we first have your consent. The only exceptions are where we are required to disclose your personal information to law enforcement authorities, when we believe disclosure is necessary to prevent physical harm or financial loss, and/or in connection with an investigation of suspected or actual fraudulent or other illegal activity.

  1. Data Transfers

We may transfer your data to recipients in countries other than the country in which you provided the information.  Those countries may not have the same data protection laws as the country in which you provided the information. When we transfer your personal data to other countries, we will protect that information as described in this Privacy Policy.

If we transfer personal data to recipients outside the European Union (“EU”) or Switzerland, we will comply with the applicable legal requirements providing adequate protection for the transfer of personal data to recipients in countries outside of the EU or Switzerland.  We will also make sure the recipients are required to provide the same level of data protection as provided within the EU or Switzerland.

  1. Your Rights

You have the right to (i) access data we hold about you and obtain a copy of that data, (ii) update or correct inaccuracies in that data, (iii) object to our use of your data, (iv) request deletion of your data from our database, and (v) request that we return your data to you or transfer it to a third party named by you. To exercise these rights, please contact us by email at  To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to data.

If you are unhappy about our processing of your data, you have the right to complain to a data protection authority.

  1. Links to Other Websites

Our Site may provide links to websites operated by third parties. We are not responsible for the content or the privacy practices of websites operated by third parties.

  1. Updates to our Privacy Policy

This Privacy Policy may be updated periodically.  We will post a prominent notice on our Site to notify you of changes to our Privacy Policy and indicate at the top of the Privacy Policy when it was most recently updated.

  1. How to Contact Us

If you have any questions or comments about this Privacy Policy, or if you would like us to update information we have about you or your preferences, to exercise your rights of access, rectification, blocking, or deletion, or to object to the processing of your personal data, please contact us at